Job: Jr. Ecommerce Solution Strategist | Precision Design Studios

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Jr. Ecommerce Solution Strategist

Position Summary

Precision Design Studios is seeking a Jr. Ecommerce Solution Strategist to support teams in gathering, documenting, and leading client-facing efforts for business requirements supporting enterprise level ecommerce solutions for our clients. This position reports to the Senior Business Solution Strategist as well as the Engagement Managers.

Responsibilities

Works with team members/client groups to ensure seamless integration of business requirements with system functionality
Elicits, analyzes, validates, documents, and manages customer business requirements, resulting in a complete and accurate set of customer requirements for pre-sales efforts, new implementations, and support enhancements
Develops and documents use cases as required
Manages issues and risks related to requirements
Guides clients in ecommerce best practices
Leads inspection efforts for assigned deliverables; ensure accuracy of requirements
Facilitates requirements gathering session with customer team members
Performs gap analysis as required; documents and analyzes the results
Presents information effectively to customers and responds in a timely manner
Manages requirements via the Requirements Management Tool
Completes a requirements traceability matrix for assigned requirements
Leads requirements validation efforts with development and QA teams
Creates, prepares, and manages change requests related to requirements
Plans and coordinates customer meetings for requirements sign-off
Performs pre-sales effort estimation as required
Participates in QA test plan/script inspections
Prepares client specific functionality training and documentation
Oversee client deliverables
Troubleshoots development issues, coordinate resolution between developers and client
Provides support to business development/sales demonstrations
Provides training support
Typical Deliverables:
- Requirements Specifications
- Functional Specification
- Use Cases
- Process Workflow Documentation
- Change Requests
- Status Reports
- Meeting Minutes

Requirements

Bachelors Degree or equivalent Computer Science or Marketing with strong technical and ecommerce interests
Expert in MS Word and Excel a must
Excellent written and verbal communication skills and strong customer focus
Enjoy working as part of a team in a fast growing company
Must be a self starter/motivated who requires minimal supervision, learns quickly, and is flexible in new and challenging situations
Highly detail-oriented, particularly in documentation efforts
Chance to work on multiple assignments for great clients
10-25% travel

Additional Technical Skills/Competencies Desired:

Knowledge or experience with ecommerce platforms is desired (Demandware, Magento, Hybris, ATG, etc.), including ecommerce best practice
1+ years experience working with high growth technology organizations desired
Technology solutions requirements gathering experience
Some project management experience is nice to have
1+ years B2B or B2C retail background a plus
1+ years digital advertising experience a plus
1+ ecommerce merchandising experience a plus