Jr. Ecommerce Solution Strategist


Position Summary

Precision Design Studios is seeking a Jr. Ecommerce Solution Strategist to support teams in gathering, documenting, and leading client-facing efforts for business requirements supporting enterprise level ecommerce solutions for our clients. This position reports to the Senior Business Solution Strategist as well as the Engagement Managers.

 

Responsibilities

  • Works with team members/client groups to ensure seamless integration of business requirements with system functionality
  • Elicits, analyzes, validates, documents, and manages customer business requirements, resulting in a complete and accurate set of customer requirements for pre-sales efforts, new implementations, and support enhancements
  • Develops and documents use cases as required
  • Manages issues and risks related to requirements
  • Guides clients in ecommerce best practices
  • Leads inspection efforts for assigned deliverables; ensure accuracy of requirements
  • Facilitates requirements gathering session with customer team members
  • Performs gap analysis as required; documents and analyzes the results
  • Presents information effectively to customers and responds in a timely manner
  • Manages requirements via the Requirements Management Tool
  • Completes a requirements traceability matrix for assigned requirements
  • Leads requirements validation efforts with development and QA teams
  • Creates, prepares, and manages change requests related to requirements
  • Plans and coordinates customer meetings for requirements sign-off
  • Performs pre-sales effort estimation as required
  • Participates in QA test plan/script inspections
  • Prepares client specific functionality training and documentation
  • Oversee client deliverables
  • Troubleshoots development issues, coordinate resolution between developers and client
  • Provides support to business development/sales demonstrations
  • Provides training support
  • Typical Deliverables:
    • Requirements Specifications
    • Functional Specification
    • Use Cases
    • Process Workflow Documentation
    • Change Requests
    • Status Reports
    • Meeting Minutes

 

Requirements

  • Bachelors Degree or equivalent Computer Science or Marketing with strong technical and ecommerce interests
  • Expert in MS Word and Excel a must
  • Excellent written and verbal communication skills and strong customer focus
  • Enjoy working as part of a team in a fast growing company
  • Must be a self starter/motivated who requires minimal supervision, learns quickly, and is flexible in new and challenging situations
  • Highly detail-oriented, particularly in documentation efforts
  • Chance to work on multiple assignments for great clients
  • 10-25% travel

 

Additional Technical Skills/Competencies Desired:

  • Knowledge or experience with ecommerce platforms is desired (Demandware, Magento, Hybris, ATG, etc.), including ecommerce best practice
  • 1+ years experience working with high growth technology organizations desired
  • Technology solutions requirements gathering experience
  • Some project management experience is nice to have
  • 1+ years B2B or B2C retail background a plus
  • 1+ years digital advertising experience a plus
  • 1+ ecommerce merchandising experience a plus

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